Frequently Asked Questions

You’ll receive access credentials and setup instructions for the streaming plan you selected (e.g., Elite, Pro, Standard). Each plan includes features listed on the product page such as HD/4K quality, live channels, and on-demand content.

Delivery is usually instant to within 1 hour after payment confirmation. If manual setup is needed, it can take slightly longer.

The account remains active for the duration shown on the product page (e.g., 1 month, 3 months, or 1 year). You can renew before expiry if you want continuous access.

  • Private: Only you have access; you can change the password and profile.

  • Shared: Access may be shared with limited users; please don’t edit passwords or settings.

It depends on the service and plan.
Typical limits:

  • Hulu – 2 devices

  • Fubo – up to 10 at home

  • Sling – 1 to 4 depending on package

Check the product details for the exact number.

If access fails during your active period, contact support immediately. We’ll verify the issue and replace or restore access within 24 hours.

Most streaming platforms are region-locked. If you’re abroad, a VPN might be needed — but always follow the provider’s Terms of Service.

Refunds or replacements are available only if your account doesn’t work and we can’t fix it within the stated support time (usually 24–48 hours). No refunds for expired or used accounts.

Common options include major cards, PayPal, and select cryptocurrencies. All payments are processed securely through encrypted gateways.

You can reach us via:
📧 Email – support@[yourdomain].com
💬 Live chat – available on the website
⏰ Response time – within 1–2 hours during business hours