Last Updated: [Insert Date]

Thank you for choosing [Your Company Name]! We strive to provide the best streaming account services to our customers. If you are not completely satisfied with your purchase, please read our Refund Policy to understand the conditions under which refunds may be issued.

Refund Eligibility

Refunds are only available under specific conditions. You may be eligible for a refund or replacement if:

• Account Access Issues: If the account you purchased does not work or is inaccessible within 24–48 hours of receiving your login credentials.

• Account Setup Problems: If you encounter technical issues that prevent you from setting up or using the streaming service, and we are unable to resolve the issue within 48 hours.

• Account Expiry Issues: If you receive an expired account or an account that was already used before you purchased it, and we are unable to rectify the issue.

Refunds will not be issued in the following cases:

• Change of Mind: If you no longer wish to use the account, or if you decide that you do not want the account after purchase.

• Use of Account Beyond Intended Service: If you use the account or login credentials and experience issues afterward, or if you access the service outside the expected time frame.

• Violation of Terms: If the account is deactivated or suspended due to your violation of the streaming provider’s terms of service (e.g., account sharing, misuse, or illegal activity).

• Technical Issues on Third-Party Platforms: If the issue lies with the streaming provider (e.g., Hulu, Fubo, Sling) and they suspend or modify services, we cannot be held responsible for third-party disruptions.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to [support@[yourdomain].com] or use our Live Chat to describe the issue within 48 hours of receiving the account details.

2. Provide Proof: Include any relevant details, such as error messages, screenshots, or descriptions of the problem. This will help us quickly verify the issue.

3. Wait for Verification: Once we receive your request, we will review the details and verify if you are eligible for a refund or replacement. This may take up to 72 hours.

4. Decision: After we review your case, we will notify you of the decision. If eligible, a full or partial refund may be processed, or a replacement account will be issued.

Refund Process

• Full Refunds: If we are unable to provide a working account within 48 hours or if the account is found to be faulty, we will issue a full refund to your original payment method.

• Partial Refunds: If the account works but the issue is minor (e.g., limited features or minor technical glitches), we may offer a partial refund or an account upgrade.

• Replacement Account: If your account is found to be defective or the service is not working as expected, we will offer a replacement account for the same streaming service and plan.

Refunds will be processed within 5–7 business days after approval, depending on the payment method used.

Cancellations

Once a purchase is completed and the account details are provided, cancellations are not possible except in cases where the account is non-functional or inaccessible. If you wish to cancel a recurring subscription or automatic renewal, please notify us at least 7 days before the renewal date.

Non-Refundable Purchases

The following purchases are non-refundable:

• Expired Accounts: Accounts purchased after the expiration date of the service.

• Used Accounts: Accounts that have been used for more than the period indicated at the time of purchase.

• Change of Mind: Refunds will not be issued for personal preferences or decisions after account delivery.

Dispute Resolution

If we cannot resolve your refund issue directly, you may contact the appropriate authorities or your payment provider for further action. We are committed to resolving all issues fairly and quickly.

Updates to Refund Policy

We reserve the right to modify, update, or change this Refund Policy at any time. All changes will be posted on this page, and the updated date will be noted at the top of the policy. By using our services after these updates, you agree to the modified Refund Policy.

Contact Information

If you have any questions about our Refund Policy or need assistance, please contact us at:

Email: [support@[yourdomain].com]
Phone: [Your contact number]
Live Chat: Available on our website
Address: [Your company address]