Effective Date: [Insert Date]

Delivery Method

All our products are digital. No physical shipping is involved. Upon successful payment, your order will be fulfilled electronically — typically by email or through your user dashboard on our website.

Delivery Timeframe

• Instant or Automated Delivery: Most orders are delivered instantly to 60 minutes after payment confirmation.

• Manual Verification Orders: Some purchases may require manual review for security reasons. In such cases, delivery can take up to 12–24 hours, and you will be notified by email.

Delivery Confirmation

Once your order is delivered, you will receive:

• Account credentials or activation details

• Setup or login instructions

• Support contact information

You may also view your order status in your account dashboard if available.

Non-Receipt of Delivery

If you haven’t received your product within the expected timeframe:

1. Check your email inbox (and spam/junk folders).

2. Log in to your user account to verify delivery.

3. Contact our support team at [support@yourdomain.com] with your order number for assistance.

Incorrect or Non-Working Credentials

If the delivered account credentials don’t work, please contact support within 24 hours of delivery. Our team will verify and issue a replacement or refund in accordance with our Refund Policy.

Failed Delivery Due to Customer Error

We are not responsible for delivery failures due to:

• Incorrect email address entered during checkout

• Customer spam filters blocking delivery

• Customer’s failure to check provided credentials promptly

However, we’ll gladly help reissue delivery details after identity verification.

Order Cancellations

Orders can only be canceled before delivery. Once digital access or credentials are issued, the order is considered fulfilled.

Contact for Delivery Issues

For any delivery-related questions, please contact:
📧 support@[yourdomain].com
🕐 Support hours: Mon–Fri, 9:00–18:00 (local time)